OUR REFUND POLICY

Merchandise may be refunded or exchanged under the following conditions:

  • the original receipt must be presented for all refunds or exchanges within 30 days of purchase
  • the return must be completed using the original method of payment & card
  • merchandise must be returned intact, unused and in its original packaging.
  • all custom orders (ex. liners, spa covers, non-stock items, etc.) and sale items are final sale
  • absolutely no refunds on any pool & spa chemicals
  • absolutely no refunds on electrical items
  • gift certificates are non-refundable and have no cash value  
  • Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchased

More online client services than any other Pool/Spa Dealer

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