Merchandise may be refunded or exchanged under the following conditions:
the original receipt must be presented for all refunds or exchanges within 30 days of purchase
the return must be completed using the original method of payment & card
merchandise must be returned intact, unused and in its original packaging.
all custom orders (ex. liners, spa covers, non-stock items, etc.) and sale items are final sale
absolutely no refunds on any pool & spa chemicals
absolutely no refunds on electrical items
gift certificates are non-refundable and have no cash value
Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchased
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